Boeing Digital Aviation

Portfolio

Jeppesen / Boeing | 2017–2025

Enterprise Product Design for Global Airline Operations

For eight years, I led end-to-end product design across interconnected enterprise platforms supporting global airline operations. I shaped interaction models, workflows, and system architectures used in highly regulated, safety-critical environments.

Much of this work is confidential. Below is a structural overview of scope and impact.

8-year tenure leading product design | Multi-platform ecosystem | Global airline operations | Highly regulated, safety-critical domain

Core Design Themes

  • Workflow simplification in regulated environments

  • Reusable interaction systems across products

  • Modernization of legacy enterprise tools

  • Cross-platform consistency standards

  • Collaboration with engineering and aviation domain experts

Platform Ecosystem

Crew
Optimization Systems

Designed configurable workflow tools for global crew scheduling in regulated environments.

Turned rule-heavy configuration logic into structured interfaces.

Reduced setup complexity by 50%.

Operational Intelligence Platforms

Led design of real-time analytics dashboards for disruption management and decision-making.

Defined hierarchy models and reusable interaction patterns.

Surfaced high-risk conditions early while preserving detailed operational access.

Mission Planning &
Network Tools

Designed strategic planning workflows balancing cost, resource allocation, and constraints.

Translated multi-variable airline planning logic into structured decision-support experiences.

Improved clarity across complex planning.

Training & Assessment Systems

Designed native iOS applications for competency-based training and evaluation.

Standardized assessment workflows while modernizing legacy tools.

Enabled consistent pilot evaluation across programs.

Designing Under Constraint

Every design decision required balancing usability, regulatory compliance, technical feasibility, and long-term scalability across interconnected enterprise systems.

  • High-cognitive-load workflows

  • Regulatory and compliance complexity

  • Real-time operational pressure

  • Multi-role, multi-surface ecosystems

  • Long product lifecycles

These constraints shaped interaction models and system architectures built for clarity, trust, and operational resilience.

The interaction patterns and governance models developed within aviation operations translate directly to complex enterprise environments where clarity, scalability, and trust are non-negotiable.